REPLACEMENT SYSTEM
After a failed insertion or expulsion within six months, you can request a new coil free of charge through the replacement scheme.
It is, of course, very annoying if something goes wrong with the placement of an IUD. Unfortunately, expulsions shortly after the coil placement also sometimes occur. This is why we have set up the replacement regulation. Women therefore do not have to incur additional costs for a new coil.
After a failed placement or expulsion within six months of a T-Safe, Multi-Safe (short) or Flexi-T IUD, you can request a replacement IUD free of charge via the digital replacement form.
After receiving the form, we will send you a new coil within two weeks, free of charge. Unfortunately, there is no possibility of a refund.